Apple cuts iPhone return policy to 14 days

Apple is reducing the terms of its return policy from 30 days to 14, bringing it in line with other...

Apple is reducing the terms of its return policy from 30 days to 14, bringing it in line with other retailers, but potentially angering consumers

Brandon Davis, ClickOnline.com

, Last Updated: 4:49 PM ET

Apple is cutting its iPhone return policy from 30 days to 14, without actually publicizing the decision. The change in terms was originally spotted by Mac blog 9to5Mac, and looks like it'll affect all iPhones purchased from official Apple Stores as well as the Apple Online Store, effective today, March 13, 2014.

Previously, those who purchased their iPhones directly from Apple had the option to return them, undamaged and with all included packaging and accessories, within 30 days for a refund. Although the move might anger some, particularly in the way Apple has gone about not actually telling anyone, it puts the company's policies in line with those of major phone retailers, potentially reducing the potential for confusion for customers who sought to return their handsets beyond the 14 day window, but were facing early termination fees due to their carrier contracts which didn't extend beyond the two week period.

Regardless of how the public reacts, the news at least out there now, and hopefully knowledge of the move will spread to ensure no issues down the line.


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